Filing a Complaint

You can file a complaint with respect to a .name domain, email address and/or Defensive Registration under one of two policies:

• ERDRP: You should file a complaint under the ERDRP if you think that a previously registered .name domain, email address, or a Defensive Registration does not meet the .name Eligibility Requirements.

• UDRP: You should file a complaint under the UDRP if you own a trademark and can assert that (1) a .name domain or email is identical or confusingly similar to your trademark or service mark, (2) the current registrant has no rights or legitimate interests to the .name, AND (3) the .name has been registered and is being used in bad faith.

All registrars accredited by ICANN and authorized to register .name registrations with Global Name Registry follow, and also mandate that their customers follow, the ERDRP and the UDRP.

How do I initiate an ERDRP dispute?
If you wish to challenge a .name domain, email address and/or a Defensive Registration, you should file a complaint with an approved dispute resolution provider (a “Provider”). If you follow the links through to each of the Provider’s sites, you will find the information you will need to file a complaint under the ERDRP (check out ERDRP Providers), including applicable filing fees and a form of the complaint. If you need further guidance or have specific questions pertaining to the ERDRP, please contact your registrar.

Once you file a complaint, your Provider will then take care of administering the proceeding and will do what it can to ensure that your complaint reaches the current registrant (known in the context of a dispute as a “respondent”). Note that the Provider will only forward your complaint to the respondent if your complaint complies with the instructions set forth in the ERDRP Rules as well as the Provider's supplemental rules; if your complaint does not so comply, the Provider will notify you and allow you five (5) days to correct your complaint.

If you are filing a complaint in respect of a Defensive Registration, please ensure that you include ALL Defensive Registrants that might otherwise block your desired name. Your complaint will prevail only if you have named all relevant Defensive Registrations. The information you need can be found in the Whois directory of Global Name Registry (use the search tool at the top of the page).

Please refer to the ERDRP, the ERDRP Rules and the applicable Provider's supplemental rules.

What about a UDRP dispute?
You can read complete information about the UDRP at UDRP. Refer to the Web sites of Providers accredited to resolve disputes under the UDRP at UDRP Providers.